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BGlobal Solutions

Creatio formerly bpm'online

We create a world where any business idea can be automated in minutes, improving the engagement of your customers in their journey through the sales cycle, synchronizing your Marketing, Sales and Service actions in a single environment and with efficient processes ready to use.

Marketing Creatio

- Segmentation.
- Creation and development of customized email marketing campaigns.
- Lead management.
- Website behavior tracking.
- Event management.
- Productivity tools.
- Business process management.
- Campaign trigger.
- 360° customer view.
- System designer.

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Sales Creatio

- Opportunity management.
- 360° customer view.
- Business Process Management.
- Lead management.
- Orders and invoices.
- Field sales management.
- Contract management.
- Document flow automation.
- Product management.
- Project management.
- Mobile sales.
- Sales forecasting.
- Collaboration tools.
- Knowledge management.
- Synchronization and integration.
- Online library.
- System designer.

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Service Creatio

- Omnichannel communications.
- 360° customer view.
- Contact center.
- Case management.
- Service catalogue.
- Business processes catalogue.
- Synchronization and integration.
- Configuration management.
- System designer.

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Try the 14-day free trial and explore the powerful capabilities of Creatio products.

Free Trial
Creatio Triangle

ACCELERATE

The unique synergy of low-code, process automation and out-of-the-box CRM to accelerate your business transformation cycle.

Creatio Square

LOW-CODE BPM PLATFORM

A low-code/no-code platform powered by a business process management engine to enable both IT and non-IT employees build processes and apps faster than ever.

Creatio Circle

UNIFIED CRM

Unified CRM with intelligent solutions for Marketing, Sales and Service built on one platform to streamline customer expecience.

Lead generation

Qualification

Distribution

Hand-off to sales

Marketing Creatio

checklist Use out-of-the-box processes for lead management

Marketing Creatio provides best practice processes for efficient lead management - from demand generation to lead nurturing, to final hand-off to sales. Make sure your sales team focuses only on qualified and sales-ready leads.

checklist Maintain a constant dialogue with your customers

Use email-marketing tools to establish and maintain personalized communications with every customer. Optimize your communication strategy based on mass mail responses.

checklist Marketing campaigns

Learn how to overcome marketing challenges. Explore how to use a visual campaign designer in CRM Creatio. Reach audiences with the most relevant message through the right channel, and know the behavior of each contact in the campaign.

Sales Creatio

Sales Creatio is a cloud based CRM that drives efficient sales processes and enables total control over the complete customer journey - from lead generation to loyal repeat sales. Employ out-of-the-box processes to manage the entire sales cycle!

checklist A complete view of the customer journey

Sales Creatio delivers end-to-end sales processes to manage the complete customer journey - from lead to order, and continued account maintenance. Best-in class technology enables the system to connect the dots between Marketing, Sales and Customer Service, allowing companies to effectively manage every stage of customer interactions.

checklist Out-of-the-box processes

Sales Creatio includes referenced processes that serve as best practices for lead management, opportunity management, quote management, as well as order and invoice management. Following pre-defined processes makes it easy for companies to jump start the system adoption and bring industry best practices to their work. Thousands of Sales Creatio users prove that blueprint processes guarantee excellent results!

Campaigns

Lead management

Opportunity management

Orders & invoices

Customer service

Service Creatio

checklist Leverage built-in processes

Service Creatio offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence. Administra las solicitudes de los clientes y automatiza las operaciones de servicio siguiendo procesos predefinidos para la excelencia en la atención al cliente.

checklist Manage omnichannel communications

Personalize communications with your clients using Service Creatio. Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.

Customer center

The best fit for companies that are looking to manage omnichannel communications.

Customer Service

Service enterprise

The best choice for medium and large companies looking to deliver high-level service across multiple communication channels.

Service Enterprise

Engaging interface that users love

Work is a pleasure with Service Creatio's clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.

Awards

Ready-to-use apps, vertical solutions and
templates to extend platform functionality
and accelerate productivity
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background
Creatio formerly bpm'online

Try the 14-day free trial and explore the powerful capabilities of Creatio products.

Free Trial

Tell us what you need,
we offer you a solution tailored to your needs

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Tell us what you need,
we offer you a solution tailored to your needs

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