- Segmentation.
- Creation and development of customized email marketing campaigns.
- Lead management.
- Website behavior tracking.
- Event management.
- Productivity tools.
- Business process management.
- Campaign trigger.
- 360° customer view.
- System designer.
- Opportunity management.
- 360° customer view.
- Business Process Management.
- Lead management.
- Orders and invoices.
- Field sales management.
- Contract management.
- Document flow automation.
- Product management.
- Project management.
- Mobile sales.
- Sales forecasting.
- Collaboration tools.
- Knowledge management.
- Synchronization and integration.
- Online library.
- System designer.
- Omnichannel communications.
- 360° customer view.
- Contact center.
- Case management.
- Service catalogue.
- Business processes catalogue.
- Synchronization and integration.
- Configuration management.
- System designer.
Try the 14-day free trial and explore the powerful capabilities of Creatio products.
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ACCELERATE
The unique synergy of low-code, process automation and out-of-the-box CRM to accelerate your business transformation cycle.
LOW-CODE BPM PLATFORM
A low-code/no-code platform powered by a business process management engine to enable both IT and non-IT employees build processes and apps faster than ever.
UNIFIED CRM
Unified CRM with intelligent solutions for Marketing, Sales and Service built on one platform to streamline customer expecience.
Lead generation
Qualification
Distribution
Hand-off to sales
Use out-of-the-box processes for lead management
Marketing Creatio provides best practice processes for efficient lead management - from demand generation to lead nurturing, to final hand-off to sales. Make sure your sales team focuses only on qualified and sales-ready leads.
Maintain a constant dialogue with your customers
Use email-marketing tools to establish and maintain personalized communications with every customer. Optimize your communication strategy based on mass mail responses.
Marketing campaigns
Learn how to overcome marketing challenges. Explore how to use a visual campaign designer in CRM Creatio. Reach audiences with the most relevant message through the right channel, and know the behavior of each contact in the campaign.
Sales Creatio is a cloud based CRM that drives efficient sales processes and enables total control over the complete customer journey - from lead generation to loyal repeat sales. Employ out-of-the-box processes to manage the entire sales cycle!
A complete view of the customer journey
Sales Creatio delivers end-to-end sales processes to manage the complete customer journey - from lead to order, and continued account maintenance. Best-in class technology enables the system to connect the dots between Marketing, Sales and Customer Service, allowing companies to effectively manage every stage of customer interactions.
Out-of-the-box processes
Sales Creatio includes referenced processes that serve as best practices for lead management, opportunity management, quote management, as well as order and invoice management. Following pre-defined processes makes it easy for companies to jump start the system adoption and bring industry best practices to their work. Thousands of Sales Creatio users prove that blueprint processes guarantee excellent results!
Campaigns
Lead management
Opportunity management
Orders & invoices
Customer service
Leverage built-in processes
Service Creatio offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence. Administra las solicitudes de los clientes y automatiza las operaciones de servicio siguiendo procesos predefinidos para la excelencia en la atención al cliente.
Manage omnichannel communications
Personalize communications with your customers using Service Creatio. Manage all customer requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.
Customer center
The best fit for companies that are looking to manage omnichannel communications.
Service enterprise
The best choice for medium and large companies looking to deliver high-level service across multiple communication channels.
Engaging interface that users love
Work is a pleasure with Service Creatio's clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.
Awards
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Creatio named Leader in the Gartner Magic Quadrant for Sales Force Automation and CRM Lead Management (2019).
View Report
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Creatio has been recognized as a Leader in the CRM Technology Value Matrix 2019 by Nucleus Research for the fourth year in a row.
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Creatio (formerly bpm’online) named Leader in three categories of the 2019 CRM Market Leader Awards: Enterprise CRM, CRM for Midsize Companies and SFA.
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